Privacy Policy

Last updated: December 12, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and explains your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Service or parts of our Service.
  • Company (referred to as "the Company", "We", "Us" or "Our") refers to Krono.
  • Cookies are small files placed on your device containing details of your browsing activity.
  • Country refers to South Africa.
  • Device means any device capable of accessing the Service, such as a computer, cellphone, or tablet.
  • Personal Data is any information that relates to an identifiable individual.
  • Service refers to the Krono website and accounting platform.
  • Service Provider refers to third-party companies or individuals who process data on behalf of the Company.
  • Usage Data refers to data collected automatically when using the Service.
  • Website refers to Krono, accessible from https://www.krono.co.za
  • You means the individual or business entity using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

  • Email address
  • Phone number
  • Business details (for accounting and invoicing functionality)
  • Usage data

Usage Data

Usage Data is collected automatically and may include your IP address, browser type, browser version, pages visited, time spent, device identifiers, and other diagnostic data.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to improve and analyze our Service.

Use of Your Personal Data

Krono may use your personal data for the following:

  • To provide and maintain the Service
  • To manage your account
  • For contract performance related to your use of the accounting platform
  • To contact you regarding updates, features, or support
  • To provide you with product updates
  • To improve the Service, including analytics and feature enhancements
  • For business transfers, including mergers or restructuring

Retention of Personal Data

We retain data as long as necessary for legal, accounting, or reporting obligations.

Transfer of Personal Data

Your information may be transferred to servers or partners located outside your province or country, ensuring adequate data protection standards.

Processing of Personal Information (POPIA)

This Privacy Policy is aligned with the Protection of Personal Information Act (POPIA) of South Africa. POPIA governs how personal information may be collected, stored, processed, and shared. We process your personal information lawfully and reasonably to provide the Krono service.

Your personal information will only be used for purposes directly related to your use of the platform, including invoicing, accounting, and customer management features. We implement safeguards required under POPIA to prevent loss, damage, and unauthorized access.

You have the right to request access, correction, or deletion of your personal information, as well as the right to object to certain types of processing. To exercise these rights, please contact us at support@krono.co.za.

Disclosure of Your Personal Data

Business Transactions

In case of mergers, acquisitions, or asset sales, your Personal Data may be transferred.

Law Enforcement

We may disclose Personal Data where legally required.

Other Legal Requirements

  • Comply with legal obligations
  • Protect the Company’s rights or property
  • Prevent wrongdoing related to the Service
  • Ensure user or public safety

Security of Your Personal Data

We implement industry-standard security measures, similar to other accounting platforms such as Sage and Xero. However, no method of electronic storage is 100% secure.

Children's Privacy

We do not knowingly collect personal data from individuals under 13.

Links to Other Websites

We may link to external sites. We are not responsible for their content or privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, contact us at: support@krono.co.za